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Case Study-Sean’s Automation Control Cabinet

Sean’s is an award-winning automation company comprised of a multi-skilled team of design engineers and precision automation specialists passionate about creating technologically advanced solutions. With extensive in-house divisions, it provides one of the largest machine-building facilities in Ireland.

The Initial Encounter: Finding the Right Supplier

Control Cabinet 2

He needs to customize a suitable box to control the automation equipment and serve the current automatic packaging production line project.

Sean met us by searching for control box enclosure factories and going to eabel.com. He browsed our website in detail and knew we are a professional box cabinet shell factory with advanced production equipment and a complete production process.

Addressing Unique Challenges: A Meeting with Our Engineering Team

In the past, they would choose boxes from the local market and buy them directly for secondary processing to adapt to the corresponding equipment. However, this process is time-consuming and labor-intensive, and the efficiency could be faster. So they thought of finding the source factory to customize directly, one step in place. However, due to the small number of single items in the box and as many as 20 models, only some manufacturers are willing to customize for him. After understanding the customer’s pain points, we held an urgent meeting with the engineering team to discuss and decided to do everything possible to help the customer.

Control Cabinet 5

Fine-Tuning Details: Collaborative Design Optimization

Control Cabinet 6

For this reason, we also specially modified the existing production line for customization. The customer is delighted with our support, but because it is the first time to cooperate, I still want to make a steady start and start with a sample. This sample reflects the customer’s customization needs and, at the same time, shows our perfect production process to dispel customers’ doubts.

In the process of confirming the production drawings, we thoroughly listened to customers’ opinions, combined with the actual production process, and did everything possible to meet customer needs. For example, on the side of the door panel, the customer originally wanted to use gas springs to fix the door panel. However, gas springs are expensive. We design metal supports for customers based on our understanding of hardware technology. Through a simple fixed structure, the same effect is achieved. Customers are impressed by our professionalism and customer-oriented spirit and bluntly say we serve customers with our heart. After complete discussion and confirmation, production will start immediately. Although it is a customized product, because of our previous experience in making similar products, the proficiency of the workers has not been compromised, and it was completed before the delivery date.

Control Cabinet 4

Feedback Loop: Client Approval and Satisfaction

Control Cabinet 1

After the sample is completed, we display the sample from the inside to the outside, from top to bottom, in the form of photos and videos, and the customer is satisfied after seeing it. The original plan was to send the samples to the customer company for on-site viewing, but it turned out that there was no need to send them, and the remaining bulk orders were arranged together. The customer has received the product and is conducting a complete set of tests. I wish the customer a smooth pass and support in more and more projects.

Paul Cao

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